Locations

Locations enable you to control where your store & stock resides, and have more granular control on where stock is deducted from based on your customer's order location. Locations also dictate where orders can be fulfilled from.

Location Properties

Name - The name of the building, or alias as known by you and your customers
Description - Something to help you and stuff describe this location (this is not visible to the public)
Type - The type of location (office, warehouse, or outlet)
Address - The full address of this location
Contact Information - Contact information of the person/team responsible for this location
Location - Latitude & Longitude on a map determining the exact location of your store/warehouse/outlet

 

Creating a Location

1. Go to Settings > Locations
2. Click on Add Location
3. Enter a name in Location Name
4. Select the Type of this location
5. Enter the Address of this location
6. Enter the Contact Details of this location
7. Click Save

Updating a Location

1. Go to Settings > Locations
2. Click on the location you'd like to update
3. Update the necessary information
4. Click Save

Deleting a Location

1. Go to Settings > Locations
2. Click on the bin icon
3. Confirm your action

Assigning Stock to a Location

Products exist in all locations by default.

Toggling product availability in a Location

Each product/variant availability can be toggled on/off in each location.

1. Go to Products > Inventory.
2. Select the location you want to update from the tabs at the top of the page.
3. Check/Un-check the tickbox next to the product you'd like to make available/unavailable from the selected location.

Assigning stock amounts

Each location can have independent stock levels for each product & variant.

1. Go to Products
2. Click on the product you want to stock
3. Make sure Track Stock is enabled
4. Click Save
5. Products > Inventory
6. Select the location you want to stock from the tabs at the top
7. Find the product you want to stock in the list (Note: You may search for the product by; Title, SKU, Vendor...)
8. Enter the new values in the field labelled units

Fulfilment Options

Each location may have different fulfilment options based on your store requirements.

Shipping

To ship items from a location;

1. Go to Settings > Locations
2. Click on the location you'd like to ship from
3. Tick the tickbox labelled Ship from this location
4. Select the delivery zones this location can fulfil
5. Click Save

Delivery

To deliver items from a location;

1. Go to Settings > Locations
2. Click on the location you'd like to deliver from
3. Tick the tickbox labelled Deliver from this location
4. Specify a delivery radius
5. Enter your Delivery Rates
6. Enter any relevant Delivery Information
7. Click Save

Restricting Delivery Times

If a location has specific opening hours and you would like to disable deliveries from that location, you may specify its opening hours. When configured, deliveries from the location will not be available outside the specified times.

1. Tick the tickbox labelled Restrict when deliveries are available from this location
2. Click Add Delivery Time
3. Enter the times this location is open to fulfil delivery orders from
   Note: The schedule specified is always checked against Central European Time
4. Click Save

Pickup

To enable the pickup option from a location;

1. Go to Settings > Locations
2. Click on the location you'd like to offer Pickup from
3. Tick the tickbox labelled Pickup from this location
4. Enter the Minimum Order Amount for an order to be eligible for pickup (if applicable)
5. Enter any relevant pickup information (such as; opening hours, and typical order time)
6. Click Save